Explore a Career with North American Truck & Trailer, Inc

Parts Counter - Black Hills Truck Job Description

Parts Counter - Black Hills Truck

North American Truck & Trailer, Inc. is seeking a Parts Counter person for our Black Hills Truck location. The Parts Counter position is crucial to the success of the dealership as it involves providing top-notch customer service and support to our clients and technicians.

Key Responsibilities:

• Assist customers in finding the right parts for their truck or trailer
• Manage inventory and ensure stock levels are maintained
• Provide accurate price quotes and process sales transactions
• Answer incoming phone calls and emails regarding parts inquiries
• Source parts from suppliers when necessary
• Collaborate with technicians to ensure parts are ordered and received in a timely manner
• Keep track of special orders and communicate delivery times to customers
• Maintain a clean and organized parts department

Qualifications:

• Prior experience in a parts counter or related role preferred
• Excellent customer service and communication skills
• Detail-oriented and organized
• Ability to work well in a fast-paced environment
• Proficient computer skills
• Knowledge of truck and trailer parts is a plus

Benefits available the 1st of the month following date of hire.

• 401(k) retirement plan with company match
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Insurance
• Paid Vacation, Sick, and Holidays
• OEM Training Incentive for Parts & Service personnel
• Tool Reimbursement for service employees
• Tuition Reimbursement for service employees
• Discount on Parts/Labor and Vehicle Purchases
• Employee Referral Bonus
• Professional work environment

To apply please contact Chery Rierson at Cheryl.rierson@nattinc.com or 605-332-7112.

Come experience the difference!

In joining the North American Truck and Trailer family, you're not just securing a job – you're becoming a vital part of a dynamic team that values camaraderie, respect, and mutual support. We pride ourselves on fostering a family-like work atmosphere where every member's contributions are acknowledged and celebrated. As an integral driver or member of our team, you'll experience a range of benefits that extend beyond the professional realm. From comprehensive healthcare coverage to competitive compensation packages and opportunities for career growth, we're committed to ensuring your well-being and success. At North American Truck and Trailer, you're not just an employee; you're part of our extended family, dedicated to achieving excellence together. Join us today and be a part of a community that values your skills, respects your aspirations, and embraces you as one of our own. Your journey towards a fulfilling career and a supportive work environment begins with us. Welcome to the fa

About North American Truck & Trailer, Inc.

North American Truck & Trailer, Inc. is a leading provider of heavy-duty truck and trailer sales, parts, and service in the Midwest. With locations in Iowa, South Dakota, and Wyoming, we specialize in offering top-quality products and exceptional customer service to our clients.

Our team of expert technicians and sales professionals are dedicated to providing our customers with the best solutions for their truck and trailer needs. Whether it's purchasing a new vehicle, finding the right parts, or getting a repair done, North American Truck & Trailer, Inc. is here to assist every step of the way.