Explore a Career with North American Truck & Trailer, Inc
Mobile Technician
Mobile Service Technician – West Point Auto
As a Mobile Service Technician, you will be responsible for diagnosing, repairing, and maintaining trucks on-site for our clients. You’ll be the face of our dealership in the field, providing expert service with a focus on efficiency, professionalism, and customer satisfaction.
Key Responsibilities:
- Perform on-site diagnostics, repairs, and maintenance on a variety of truck makes and models.
- Provide emergency roadside assistance and support as needed.
- Use diagnostic tools and software to identify issues quickly and accurately.
- Communicate clearly and effectively with customers to explain repairs and maintenance procedures.
- Maintain a clean and organized service vehicle, stocked with necessary parts and tools.
- Document all work performed, including parts used, repairs completed, and time spent on each job.
- Follow all safety protocols and company procedures.
- Provide exceptional customer service, ensuring that each client’s needs are met with professionalism and efficiency.
Qualifications:
- High school diploma or equivalent; technical certifications are a plus.
- Minimum of 2 years of experience as a truck technician, preferably in a mobile service role.
- Strong diagnostic and problem-solving skills.
- Proficiency with diagnostic tools and software.
- Ability to work independently and manage time effectively.
- Excellent communication and customer service skills.
- Valid driver’s license with a clean driving record.
- Ability to lift heavy parts and equipment as needed.
- Willingness to work flexible hours, including some evenings and weekends.
Benefits available the 1st of the month following date of hire.
- 401(k) retirement plan with company match
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short- and Long-Term Disability Insurance
- Paid Vacation, Sick, and Holidays
- OEM Training Incentive for Parts & Service personnel
- Tool Reimbursement for service employees
- Tuition Reimbursement for service employees
- Discount on Parts/Labor and Vehicle Purchases
- Employee Referral Bonus
- Professional work environment
To apply please contact Chery Rierson at Cheryl.rierson@nattinc.com or 605-332-7112.
